Management Company Contacts

Manager
Stewart Carter
[email protected]
(239) 774-0723 ext. 203
 
Community Support Professional
Tonya Marano
[email protected]
(239) 774-0723 ext. 309
 
General email address for the community: [email protected]

Cardinal offers Pinnacle owners access to a neighborhood Frontsteps website portal that has a number of useful features personalized for you.

• To read more details, click here. (There are no active links on this PDF. See below for a link to the registration page.) 
• To go to the Cardinal Management Group's website, click here.
• To go to the Frontsteps Pinnacle portal login/registration page, click here.

Yuck! Bugs

​Pinnacle Pest Control

Certified Pest Control is The Pinnacle's pest control contractor. Their contract includes service for your unit usually at no additional cost to you. If you are having a problem with any creepy, crawly creatures in or around your home (left photo), you may contact our management company (see above) or Certified directly at (239) 877-4041 to help you get rid of them (right photo). ​

Yummmy!

Pinnacle Landscaper Information

The Pinnacle's landscaping is maintained by BrightView. (Click the logo to visit their website.) You should see them in the neighborhood at least once a week during most of the year. 

If you come across any landscaping issues (excluding irrigation*), you can report them directly to BrightView by following the directions below.

Reporting Landscaping Issues

Pinnacle owners can report any landscaping issues you notice (excluding irrigation*) directly to BrightView and they will  follow up on them. In order to do this, you first have to register for the BrightView Connect website. This is a one time process that is simple to do. Instructions are available by clicking here. Under "New User Registration," you will see a link to click ("https//:connect...") that will get you started.

Already registered with BrightView Connect? Click here to report your landscaping issue.

If you prefer a simpler method, you can call them at 844.235.7778 or email them at BrightView Support.

​​
*Please note: Our irrigation system was upgraded in June of 2024 by Stahlman-England Irrigation. They are also taking care of the maintenance. So, if you notice any issues with the sprinklers you should report them to our management company (see contact info above).

 

Second Floor Small Window Washing Guidelines

Due to issues involving cracked and/or broken roof tiles, the Board of Directors has chosen to limit the cleaning of the small second floor windows over the garage (see photo below) to window washing companies they have authorized. 

The authorized companies will have trained their workers how to properly walk on roof tiles to avoid any cracking or breakage. 

As of 5/5/2025 only Staro Cleaning has been authorized to clean these windows. Contact information is available below. Ask for Xhoni (Johnny). Of course, they are available to wash all your windows whether you are a first or second floor owner.

This section contains links to useful information for owners and renters.

• Front Gate Security Access - Gate entry information for guests and service providers.
  
  
• Vacation Checklist - Print this page and check off the items as they are completed
  
  
• All Hazards Guide - This publication from Collier County Emergency Management includes comprehensive information regarding hurricanes as well as other public hazards and how to prepare for them.
  
  
• Resident's Hurricane Guide 2022 - Emergency planning for hurricanes includes description, planning for before and after storm.
  
  
• Sandcastle Mgt. Hurricane Prep - Letter from our manager outlining their actions in the event of a storm
  
  
• Residential Guide to Waste Disposal and Recycling in Collier County - All you need to know!
  
  
• Collier County Waste Management - Brochure describing services offered and contact information
  
  
• Pinnacle Trash Pickup - Lists trash days and rules regarding bins out of doors.
  
  
• Heading North Checklist - Helpful suggestions for when you head north from a Naples Daily News article.
  
  
• Pinnacle Paint Information - A list of the colors used on our buildings and where to purchase.
  
  
• ​The Strand Master Property Owners Association web site offers relevant information for all residents of The Strand.
  
  
• The Strand Country Club web site offers information about the club.  The "Member Login" username consists of your member number for the primary member or the member number followed by "-1" for a spouse or other second member on the account. If you don't currently have a password, contact the club and they will send you temporary password.
  
  
• Comcast Cable If you have any problems with your cable, call 800-XFINITY (800-934-6489). The local Xfinity store is located at 10600 Tamiami Trail N #604, Naples, FL 34108 (in the plaza by Trader Joe's near the corner of Immokalee Road and Route 41) Our Bulk Contract Account Numbers, if requested, 19204-463535-01-3 
  
  
• Insurance: The Pinnacle Association's agent is Greg Havemeier with Gulfshore Insurance. Phone: 239-435-7106.
  ​

• MyFlorida offers information about the state of Florida and its government.

For information about Collier County agencies, try one of the following:

• Collier County Government
• Appraiser's Office
• Schools
• Library
• Sherriff

Looking to explore Collier County's attractions? Try Paradisecoast.com.  You can also sign up for free with the Naples Daily News